Located in the heart of Ohio, the role of a Warehouse Manager at OptumRx in Etna is a dynamic and vital position that combines logistics, healthcare, and leadership. As a leading pharmacy care services provider under UnitedHealth Group, Optum plays a crucial role in improving the health outcomes of millions. The Warehouse Manager is responsible for overseeing the operational success of the pharmacy distribution center, ensuring the timely and accurate delivery of prescription medications.
Role Overview
The Warehouse Manager leads a team within the distribution center and ensures that all aspects of warehousing—from receiving pharmaceutical inventory to shipping it to patients—are conducted efficiently and safely. This includes setting performance goals, ensuring compliance with regulatory guidelines, and optimizing logistics operations.
In addition to managing daily operations, the Warehouse Manager acts as a liaison between the pharmacy, logistics team, and upper management. Their ability to coordinate and communicate effectively is essential in maintaining an uninterrupted supply chain.
Key Responsibilities
- Operational Oversight: Supervise all warehousing processes, including receiving, picking, packing, and shipping of medications.
- Leadership: Train, guide, and manage a team of warehouse associates and supervisors.
- Compliance: Ensure operations adhere to state and federal regulations, including those set by the DEA and FDA.
- Inventory Management: Monitor drug inventory levels, detect discrepancies, and coordinate with suppliers for replenishment.
- Process Improvement: Utilize Lean Six Sigma or similar methodologies to enhance warehouse efficiency.
Required Qualifications
To be successful in this role, Optum typically seeks candidates with a mix of experience and educational background.
- Bachelor’s degree in management, logistics, or a related field (preferred but not strictly required).
- 3-5 years of leadership experience in a distribution, pharmacy, or logistics setting.
- Strong knowledge of warehouse management systems (WMS) and standard operating procedures (SOPs).
- Understanding of pharmaceutical handling, including cold chain processes.
- Proven ability to train and develop personnel.
Skills and Characteristics
The ideal candidate should bring not only technical acumen but also soft skills that drive team morale and productivity. Competencies include:
- Attention to detail – Precision is essential in handling prescription medications.
- Time management – Ability to balance competing priorities and meet tight deadlines.
- Decision-making – Must respond quickly to challenges with well-thought-out solutions.
- Team communication – Both upward to senior management and downward to floor personnel.
- Results orientation – A focus on achieving daily, weekly, and monthly objectives.
Working Environment
The Etna, Ohio warehouse typically operates 24/7 to ensure patients receive medications promptly. The environment is fast-paced and physical, involving long periods of standing, lifting, and handling products. Safety protocols are stringently followed, and personal protective equipment is provided where necessary.
Employees often describe the culture as inclusive, supportive, and focused on continuous improvement. The company offers competitive salaries, medical benefits, 401(k) plans, paid time off, and opportunities for professional growth.
Career Path and Opportunities
Beyond the role of Warehouse Manager, there are several advancement options within Optum and the broader UnitedHealth Group. Some typical career paths include:
- Regional Operations Manager
- Director of Distribution
- Project Manager in Logistics Transformation
- Pharmacy Operations Specialist
Optum encourages internal mobility, offering numerous programs that allow managers to broaden their leadership and technical skills.
Frequently Asked Questions (FAQs)
- What is the average salary for a Warehouse Manager at Optum in Etna, Ohio?
- The average salary ranges from $70,000 to $90,000 annually, depending on experience and qualifications.
- Is healthcare or pharmaceutical experience required?
- While not mandatory, experience in pharmaceutical distribution is highly preferred and can significantly enhance a candidate’s prospects.
- Are there shift-based schedules in this role?
- Yes, since the warehouse runs multiple shifts, managers may work during evenings, nights, or weekends, especially during peak periods.
- Does Optum offer training programs for new managers?
- Yes, there are onboarding and ongoing leadership development programs available for warehouse management staff.
- Is relocation assistance available?
- Depending on the position level and business need, relocation support may be offered.